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Monday, October 24, 2011

Sales Manager Retail & Channel @ Qtel : Last Date 31-oct-2011

VAC2254 - Sales Manager Retail & Channel
Field:Marketing & CommunicationsContract Type:Full Time - Permanent
Location:Qatar - DohaClosing date:31-Oct-2011
  • Responsible for managing the retail & channel sales for Qtel Fibre.
  • Define channel strategy for next generation broadband, TV and OTT services connected to Qtel's FTTx network
  • Plan and manage sales across channels to market, with focus on Qtel retail stores and third party stores.
  • Ensure that promotional merchandise, inventory management is in place together with sales processes and training for new acquisition.
  • Manage new mobile acquisitions and migration sales teams across Qatar and ensure sales can be taken at street level and at showcase events.
  • Setup showcases in Qatar to demonstrate Qtel's New World product propositions.
  • Develop retail process flows for wider customer experience in conjunction with Qtel retail department.
  • Develop and own the sales channel strategy and plan including Qtel retail, third party retail and mobile sales teams in Qatar.
  • Define resource requirements for the channel roll out including budget planning and for Ghazal future deliverables.
  • Define critical success factors and ensure appropriate reporting and monitoring processes are in place.
  • Working in conjunction with the Marcoms, PR workstream & Qtel retail team to ensure that sales merchandise and space is available within retail stores to promote new acquisition growth.
  • Collaborate with Customer Service Training section to ensure that training is undertaken with the retail channels to promote new acquisition.
  • Work with management to establish an effective commission infrastructure to drive sales through retail physical stores.
  • Develop a sales force capability to undertake door to door sales in current active migration zones to maximize product penetration at street level within Qatar.
  • To train mobile sales team and equip with sales literature and new acquisition sales processes.
  • To achieve sales forecasts agreed across all channels.
  • To report and deliver actual sales figures across channels to the Business Planning Specialist on a weekly/monthly basis.
Team working, Coaching/Development & Leadership (Coaching & Leadership applicable to people managers)Work as an effective team member within the consumer and as a project team to help meet project goals and objectives.
Communicating, negotiating & influencing
  • Establish and manage multiple cross-functional relationships, coordination and communication lines with all project teams and Qtel business units.
  • Work closely with all external vendors and establish a productive association.

Decision Making
  • Authority to take decisions in the area of channel merchandize.
  • Has the authority to manage implementation issues with other project teams
  • Bring to the notice of superior all issues of strategic importance
  •  Deliver channel strategy for FTTx roll out
  • Deliver sales plan for channels
  • Training and commission structure in place
  • Deliver sales according to agreed plan
  • Effective reporting to Business Planning
  • Implement mobile sales capability
  • Definition of KPIs and reporting and monitoring processes

    Bachelor's Degree in Marketing
    MBA is an advantage

    8 years of work experience
    A minimum of 5 years experience in product in the telecom industry
    Understanding of BROADBAND and HOME TO FIBRE/CABLE technology
    Knowledge in telecom products (voice, broadband and entertainment
  • Courtesy : Qtel Official website 
  • For more info visit the link

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