Sales Manager Retail & Channel @ Qtel : Last Date 31-oct-2011

VAC2254 - Sales Manager Retail & Channel
Field:Marketing & CommunicationsContract Type:Full Time - Permanent
Location:Qatar - DohaClosing date:31-Oct-2011

ROLE ACCOUNTABILITIES:

• Responsible for managing the retail & channel sales for Qtel Fibre.
• Define channel strategy for next generation broadband, TV and OTT services connected to Qtel's FTTx network
• Plan and manage sales across channels to market, with focus on Qtel retail stores and third party stores.
• Ensure that promotional merchandise, inventory management is in place together with sales processes and training for new acquisition.
• Manage new mobile acquisitions and migration sales teams across Qatar and ensure sales can be taken at street level and at showcase events.
• Setup showcases in Qatar to demonstrate Qtel's New World product propositions.
• Develop retail process flows for wider customer experience in conjunction with Qtel retail department.
• Develop and own the sales channel strategy and plan including Qtel retail, third party retail and mobile sales teams in Qatar.
• Define resource requirements for the channel roll out including budget planning and for Ghazal future deliverables.
• Define critical success factors and ensure appropriate reporting and monitoring processes are in place.
• Working in conjunction with the Marcoms, PR workstream & Qtel retail team to ensure that sales merchandise and space is available within retail stores to promote new acquisition growth.
• Collaborate with Customer Service Training section to ensure that training is undertaken with the retail channels to promote new acquisition.
• Work with management to establish an effective commission infrastructure to drive sales through retail physical stores.
• Develop a sales force capability to undertake door to door sales in current active migration zones to maximize product penetration at street level within Qatar.
• To train mobile sales team and equip with sales literature and new acquisition sales processes.
• To achieve sales forecasts agreed across all channels.
• To report and deliver actual sales figures across channels to the Business Planning Specialist on a weekly/monthly basis.

KEY RELATIONSHIPS & DECISION MAKING:
Team working, Coaching/Development & Leadership (Coaching & Leadership applicable to people managers)Work as an effective team member within the consumer and as a project team to help meet project goals and objectives.
Communicating, negotiating & influencing

• Establish and manage multiple cross-functional relationships, coordination and communication lines with all project teams and Qtel business units.
• Work closely with all external vendors and establish a productive association.

Decision Making

• Authority to take decisions in the area of channel merchandize.
• Has the authority to manage implementation issues with other project teams
• Bring to the notice of superior all issues of strategic importance

. KEY PERFORMANCE INDICATORS (KPI):

•  Deliver channel strategy for FTTx roll out
• Deliver sales plan for channels
• Training and commission structure in place
• Deliver sales according to agreed plan
• Effective reporting to Business Planning
• Implement mobile sales capability
• Definition of KPIs and reporting and monitoring processes
  
  Qualifications:
  Bachelor's Degree in Marketing
  MBA is an advantage
  EXPERIENCE:
  
  8 years of work experience
  A minimum of 5 years experience in product in the telecom industry
  Understanding of BROADBAND and HOME TO FIBRE/CABLE technology
  Knowledge in telecom products (voice, broadband and entertainment
• Courtesy : Qtel Official website 
• For more info visit the linkhttp://careers.qtel.qa/qtelgroup/VacancyDetail.aspx?PageId=8100&BusinessUnitId=651&VacancyID=37697